Legal & policies
Everything governing your use of Plexa AI and Jervis — written plainly, kept current. Last reviewed August 11, 2026.
Terms of Service
The agreement between you and Plexa AI covering accounts, acceptable use, payments, IP, warranties and dispute resolution.
Privacy Policy
What data Plexa AI collects, why we collect it, how long we keep it, who processes it, and the rights you can exercise.
Acceptable Use Policy
What you may and may not do with Plexa AI, including prohibited content and enforcement.
AI Transparency & Content Policy
How Jervis works, its limits, human oversight, and how we handle AI-generated content.
Cookie Policy
The cookies and local storage Plexa AI uses, why, and how to control them.
Refund & Billing Policy
How subscriptions, credits, compute contracts, refunds and chargebacks are handled.
Security
Plexa AI's security practices, data protection controls, and vulnerability disclosure process.
Data Processing Addendum
Controller/processor terms for business customers subject to GDPR, UK GDPR or similar laws.
Subprocessors
The categories of vendors that process data on behalf of Plexa AI.
Copyright & DMCA Policy
How to submit a copyright takedown notice or counter-notice to Plexa AI.
Accessibility Statement
Our commitment to WCAG-aligned accessible design and how to report barriers.
Contact & Company Details
How to reach Plexa AI for support, legal, privacy and security matters.